Each year we survey our network of 200+ participating companies to identify the high-level trends that have emerged in product design. Once the trends are identified, we interview industry leaders to get deeper insights, context, and practical advice on how to leverage the trends to drive your business.
Insights Report 2020
Your customers' expectations have been changed by some uncontrollable forces. In B2B and B2C industries alike, in order to survive and thrive companies need to first understand what people have come to expect from the digital products they choose. Find out how companies focusing relentlessly on customer experience are winning big.